Novum Bank is now Bank DiMare Limited.
Our name has changed, but your accounts, cards, deposits, loans and existing agreements remain exactly the same. No action is required on your part.
Frequently Asked Questions
Why has Bank DiMare Bank changed its name?
Novum Bank has changed its name to Bank DiMare Limited as part of our brand evolution. While our name and visual identity have changed, we remain the same licensed bank, providing the same products and services.
Has anything changed apart from the name?
No. The change relates only to our name and branding. There has been no change to the Bank's ownership, legal status or banking licence.
Do I need to do anything?
No. You do not need to take any action.
How will the rebranding impact me as a customer?
Nothing changes for you operationally – your data, products and access remain the same. What does change is our brand identity.
Is your service available as usual?
Yes, service will continue as usual. If you encounter problems, please contact us. We are happy to help!
Will my login credentials stay the same?
Yes. Your login credentials for online and mobile banking remain the same. You can log in just as before.
Will my loan, deposit or other product be affected?
No. All your existing products and agreements remain unchanged. Only the Bank's name has changed.
Will my credit card still work?
Yes. Your credit card continues to work as normal.
Has my repayment IBAN changed?
No. Your repayment IBAN remains exactly the same.
Will my direct debits and recurring payments continue?
Yes. All existing direct debits and recurring payments continue to operate as normal.
Can I continue using the online portals and the mobile app?
Yes. You can continue using our online portals and mobile app as usual. Any changes you may notice are related only to our new branding.
Is my money still protected?
Yes. Your deposits continue to benefit from the same protections and safeguards that applied before the name change, in accordance with applicable law.
Will I see the new name everywhere immediately?
While there may be a short transitory period, the old name is being replaced by Bank DiMare Limited on documents, cards or communications.
Who can I contact if I have any questions?
If you have any questions about the name change or your banking services, please contact our Customer Support team on +356 23395 000. We will be happy to assist you.
